MazeShift support
Back to the journey.
Need help with the game, a purchase or your privacy choices? Contact Tomas Windahl at tomas.windahl77@gmail.com. We welcome messages in English or Swedish.
Please include your iPhone model, iOS version and what happened. Do not send passwords, payment card details or your Apple Account credentials.
Playing MazeShift
How do I move and use Hold to Shift?
Touch START and trace the corridor to EXIT without lifting your finger. At a turquoise Shift node, hold still until the bridge has moved into place, then continue. Crossings are not always connected.
What is different about each mode?
Journey has longer, branching mazes, no timer and unlimited retries. Each maze has three chambers with saved checkpoints. Impossible Run gives you three lives and a running clock. Daily Impossible offers five mazes for the UTC date, with a separate local record.
What does Premium include?
Journey mazes 1–5, Impossible Run and Daily Impossible are free. MazeShift Premium is a one-time purchase that unlocks Journey mazes 6–30 and removes all ads. Journey progression remains sequential. Future separately sold expansions are not included. The purchase screen shows your local App Store price.
How do I restore Premium?
Use the Apple Account that made the purchase. Open Settings → Restore purchases, or choose Restore purchases on the Premium screen. An internet connection may be needed. Purchases awaiting approval unlock when Apple confirms them.
For a payment or refund request, visit Apple’s purchase support.
Where is my progress saved?
Progress, checkpoints and records are stored on your device. There is no in-game account or cloud-sync service. Removing the app can remove local progress; a device backup may preserve it. Restoring Premium restores access, not deleted progress.
How can I change sound, haptics or ad choices?
Open Settings to change music, effects and haptics. Ad privacy choices are available there when required by the consent service. Journey and Daily have no ad interruptions. Premium removes all ads.